At CV Monk, we prioritize customer satisfaction and trust in our digital services. If you encounter any issues with your purchased CV template, we have a transparent refund policy in place to address your concerns.Eligibility: To be eligible for a refund, you must request it within 7 days of purchase. We'll assess the situation and determine if a refund is appropriate based on our evaluation criteria.Refund Process: If your refund request is approved, the amount will be credited back to your original method of payment within 5 business days. Alternatively, you can opt to receive store credit, which can be used towards future purchases on CV Monk.Non-Refundable Cases: Please note that refunds may not be granted if the purchased CV template has been downloaded or accessed. Additionally, once a refund is processed, you will no longer have access to the refunded CV template.Customer Support: If you require assistance or have any questions regarding our refund policy, our customer support team is available to help. Feel free to reach out to us, and we'll ensure that your concerns are addressed promptly and satisfactorily.